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Retail Management Trainee

2 months ago

Burnsville, Minnesota, United States Sherwin-Williams Full time
Position Overview

The Sherwin-Williams Retail Management Trainee Program is a fast-tracked, entry-level opportunity aimed at equipping current team members for a managerial role within a retail environment in a span of 18-24 months. Embracing Sherwin-Williams' commitment to internal promotions, you will have the chance to advance into a managerial position upon successful completion of the initial training phase.

This role typically requires a commitment of 44 hours per week, which may include evening and weekend shifts.

Throughout the program, you will work closely with store leadership to manage a substantial retail operation, providing guidance and strategic insights into the store's development. You will gain comprehensive knowledge of all operational aspects, customer interactions, and internal strategies, enabling you to understand your vital contribution to the team's achievements. Your efforts will help expand the company's market presence by engaging with large commercial clients, including contractors, purchasing agents, and manufacturers who require significant quantities of our premium products.

Our training program is designed to equip you with essential skills for a successful career in management and professional sales. Upon completion, you can expect a clear career path with opportunities for growth and advancement.

What You Will Acquire:

Endless Career Possibilities

This structured program offers the necessary support, including formal evaluations to discuss your goals and development.

Leadership Skills Development

You will build a strong foundation for becoming an effective leader within our organization.

We will provide training in customer service excellence, sales techniques, marketing strategies, financial management, and operational procedures.

Professional Networking

You will engage with the community and cultivate relationships that are crucial for both business growth and your personal success.

Key Responsibilities

- Complete training in accordance with the established program guidelines.

- Support business initiatives aimed at increasing sales and enhancing profitability.

- Ensure exceptional customer satisfaction through outstanding service.

- Develop and maintain comprehensive product knowledge to provide effective customer recommendations.

- Foster positive relationships with both wholesale and retail clients.

- Manage store administrative tasks efficiently.

- Ensure adherence to company policies and procedures, including safety, loss prevention, and security measures.

- Maintain exemplary store conditions and visual merchandising standards, including promotional displays and sales floor arrangements.

- Assist in employee training, development, performance management, and corrective actions as needed.

- Address and resolve any customer or employee concerns promptly.

- Collaborate with the Store Manager to conduct external sales outreach to enhance market share.

Qualifications

Minimum Requirements:
  • Must be at least eighteen (18) years of age.
  • Must be legally authorized to work in the country of employment without requiring sponsorship for employment visa status.
  • Must possess a valid, unrestricted Driver's License.
  • Must have at least a High School diploma or GED.
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally, with or without reasonable accommodation.
  • If currently employed by Sherwin-Williams, must have received a performance rating of at least "meets expectations" on the most recent appraisal.
  • If currently employed by Sherwin-Williams, must have completed all required HR Cloud eLearning courses for the current position.
Preferred Qualifications:
  • At least one (1) year of experience in a retail, sales, or customer service role.
  • At least one (1) year of experience in a leadership capacity, supervising others or leading teams.
  • Previous experience in selling paint and related products is advantageous.
  • Experience with timekeeping and/or customer relationship management (CRM) systems is preferred.
  • An associate degree or higher in business, sales, or marketing is desirable.
  • Experience in a team-oriented environment, including work, extracurricular activities, or military service.
  • Willingness to relocate for future career opportunities.
  • Ability to communicate effectively in more than one language is a plus.
  • Proficiency in reading, writing, and communicating in Spanish is beneficial.