Clinical Liaison Representative

2 weeks ago


Cambridge, Massachusetts, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time
Job Summary

As a Clinical Liaison Representative at Spaulding Hospital-Boston & Cambridge (SRN, SRH, SHC), you will play a critical role in ensuring a smooth transition of patients to assigned facilities. Your primary responsibility will be to perform preadmission patient evaluations, coordinate the referral process, and work with facilities to remove barriers to create a seamless transition of care.

Key Responsibilities
  • Coordinate and manage the referral process to ensure timely transitions of patients to SRN or PHH facilities.
  • Obtain patient assessment information from various sources and transmit data to appropriate systems.
  • Develop and maintain collaborative relationships with internal and external staff to ensure customer satisfaction.
  • Nurture referral source relationships to ensure customer satisfaction.
  • Support challenging transfers using SRN/PHH clinical and supervisory resources.
  • Qualify patients for admission and ensure adherence to SRN/PHH criteria.
  • Consider discharge plan alternatives to determine the best plan for patients' needs.
Qualifications and Experience

Requirements
  • Current license in Massachusetts as RN, PT, OT, SLP (IRF requirement), LTAC, SNF may include LCSW; LICSW, MSW, BSW, LPN, PTA, COTA, RT.
  • Knowledge of IRF LTAC, SNF, and/or Home Care preferred.
  • Excellent computer skills with working knowledge of Microsoft Office Suite and ability to learn other software applications.
  • Broad knowledge of various insurances and government reimbursements.
  • Strong written, verbal, and electronic communication skills.
  • Highly developed interpersonal and relationship-building skills, working with a diverse population.
  • Ability to organize and prioritize effectively while working independently and adapting to changing conditions.
  • Effective problem-solving skills to meet demands of all parties.
  • Comfortable working in a fast-paced environment.
  • Ability to make appropriate clinical decisions based on information provided independently.
EEO Statement

Spaulding Hospital-Boston & Cambridge (SRN, SRH, SHC) is committed to diversity in the workplace, which begins with respect and opportunity for all. We take affirmative action to ensure equal employment opportunity for all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability, or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.

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