Insurance Service Delivery Expert

3 weeks ago


Pharr, Texas, United States RRC Full time
Job Title:

Insurance Customer Service Representative

About the Role:

We're seeking a highly skilled Insurance Customer Service Representative to join our Commercial Lines team. As a key member of our team, you will be responsible for delivering exceptional service to our clients, providing timely and effective solutions to their insurance needs.

Your Responsibilities:
  • Client Support: Assist clients in the quoting process, ensuring timely resolution and excellent customer experience.
  • Primary Point of Contact: Act as the primary point of contact for client inquiries, policy changes, and claims support, maintaining strong relationships with clients.
  • Industry Knowledge: Stay up-to-date with industry trends and changes in insurance regulations, applying this knowledge to provide tailored solutions to clients.
  • Policy Management: Handle policy renewals, making necessary adjustments as needed, and maintain accurate client records and documentation.
Your Requirements:
  • Experience: Minimum of 3 years of Insurance experience, with a focus on Commercial Lines.
  • Licenses and Certifications: Proficient experience with Property & Casualty (P&C) insurance, with a P&C License strongly preferred.
  • Work Environment: Ability to work onsite 5-days a week.
What We Offer:
  • Competitive Salary: Estimated $65,000 - $80,000 per year, depending on location and experience.
  • Benefits Package: Annual Bonus, Holiday Pay and PTO, Medical, Dental, Vision, 401K, Commuter & Child Care FSA, Pet Insurance, and Employee Assistance Program (EAP).
About Us:

RRC is an equal opportunity employer, committed to diversity and inclusion in the workplace. We are dedicated to creating a positive and supportive environment for all employees.



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