Insurance Service Delivery Expert
3 weeks ago
Insurance Customer Service Representative
About the Role:We're seeking a highly skilled Insurance Customer Service Representative to join our Commercial Lines team. As a key member of our team, you will be responsible for delivering exceptional service to our clients, providing timely and effective solutions to their insurance needs.
Your Responsibilities:- Client Support: Assist clients in the quoting process, ensuring timely resolution and excellent customer experience.
- Primary Point of Contact: Act as the primary point of contact for client inquiries, policy changes, and claims support, maintaining strong relationships with clients.
- Industry Knowledge: Stay up-to-date with industry trends and changes in insurance regulations, applying this knowledge to provide tailored solutions to clients.
- Policy Management: Handle policy renewals, making necessary adjustments as needed, and maintain accurate client records and documentation.
- Experience: Minimum of 3 years of Insurance experience, with a focus on Commercial Lines.
- Licenses and Certifications: Proficient experience with Property & Casualty (P&C) insurance, with a P&C License strongly preferred.
- Work Environment: Ability to work onsite 5-days a week.
- Competitive Salary: Estimated $65,000 - $80,000 per year, depending on location and experience.
- Benefits Package: Annual Bonus, Holiday Pay and PTO, Medical, Dental, Vision, 401K, Commuter & Child Care FSA, Pet Insurance, and Employee Assistance Program (EAP).
RRC is an equal opportunity employer, committed to diversity and inclusion in the workplace. We are dedicated to creating a positive and supportive environment for all employees.
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