Business Support Specialist
3 weeks ago
We are seeking a highly organized and detail-oriented Business Support Specialist to join our team at Kelly Services Inc. In this role, you will be responsible for providing administrative support to clients, ensuring seamless operations, and delivering exceptional results.
Key ResponsibilitiesAs a Business Support Specialist, your primary objectives will include:
- Executing tasks in accordance with established procedural guidelines.
- Processing documents, checks, and other essential paperwork.
- Providing assistance and backup as needed to meet client requirements and Service Level Agreements (SLAs).
- Handling various duties and projects based on business needs.
You will work under immediate supervision, initially performing basic and routine tasks that may evolve into moderate complexity and non-routine tasks with experience.
Your responsibilities will also involve working in a multiple-client environment, researching items received via faxes, reports, tasks, correspondence, and refund/return checks.
You will make appropriate telephone calls to resolve issues, follow client policies and procedures, and demonstrate solid technical knowledge and quality performance.
RequirementsTo succeed in this role, you should possess the following skills and qualifications:
- Excellent organizational and time management skills.
- Ability to work efficiently in proprietary applications.
- Demonstrated technical knowledge and quality performance.
- Meets behavioral expectations: attendance, teamwork, and organizational contributions.
As a valued member of our team, you can expect a competitive salary of approximately $45,000 per year, depending on location and experience.
In addition to a salary, you will have access to a range of benefits, including opportunities for career growth and development, a supportive work environment, and more.
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