Care Partners At Home Coordinator
2 hours ago
We are seeking a highly motivated and organized Client Care Coordinator to join our team at Care Partners At Home. As a Client Care Coordinator, you will be responsible for the day-to-day scheduling and coordinating of Personal Care Attendant and Caregiver assignments.
The ideal candidate will have a strong understanding of the Care Partners At Home mission and values, and will be able to demonstrate a complete understanding of our culture of compassion, accountability, and results.
The Client Care Coordinator will be responsible for:
- Leading by example and demonstrating a complete understanding of the Care Partners At Home mission
- Participating in and supporting the agency's performance improvement activities
- Complying with all agency policies and procedures
- Maintaining confidentiality of client, Associate, and agency operations
- Promoting client, personnel, and office safety
- Scheduling service visits per directions of supervisor or designee
- Assisting with the referral/intake process for clients needing agency services
- Verifying third-party insurance coverage (if required)
- Ensuring all visits are scheduled in a timely manner and assigned as needed
- Presenting a professional appearance and promoting a positive work environment
- Serving as receptionist/operator as assigned
- Assisting in obtaining client satisfaction surveys
- Performing other duties as requested
Qualifications:
- High school diploma or GED
- At least 18 years old
- Prefer at least one-year in-home service scheduling
- Effective oral and written English communication skills
- Ability to follow instructions and maintain confidentiality
- Current state driver's license and dependable insured automobile (if needed)
- Computer literacy and ability to use scheduling software
- Self-motivation, self-direction, organizational skills, flexibility, and ability to coordinate multiple tasks simultaneously
- Presents a neat appearance and positive work attitude
Additional Information:
Care Partners At Home offers a competitive base salary, transparent and success-driven commission and bonus plans, 401k and Roth IRA options, multiple health plan options, flex-spending account options, dental, vision, and life insurance options, and a generous PTO plan.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional client care, please submit your application.
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