Care Partners At Home Coordinator

4 weeks ago

Irvine, California, United States Care Partners Full time
Job Description

We are seeking a highly motivated and organized Client Care Coordinator to join our team at Care Partners At Home. As a Client Care Coordinator, you will be responsible for the day-to-day scheduling and coordinating of Personal Care Attendant and Caregiver assignments.

The ideal candidate will have a strong understanding of the Care Partners At Home mission and values, and will be able to demonstrate a complete understanding of our culture of compassion, accountability, and results.

The Client Care Coordinator will be responsible for:

  • Leading by example and demonstrating a complete understanding of the Care Partners At Home mission
  • Participating in and supporting the agency's performance improvement activities
  • Complying with all agency policies and procedures
  • Maintaining confidentiality of client, Associate, and agency operations
  • Promoting client, personnel, and office safety
  • Scheduling service visits per directions of supervisor or designee
  • Assisting with the referral/intake process for clients needing agency services
  • Verifying third-party insurance coverage (if required)
  • Ensuring all visits are scheduled in a timely manner and assigned as needed
  • Presenting a professional appearance and promoting a positive work environment
  • Serving as receptionist/operator as assigned
  • Assisting in obtaining client satisfaction surveys
  • Performing other duties as requested

Qualifications:

  • High school diploma or GED
  • At least 18 years old
  • Prefer at least one-year in-home service scheduling
  • Effective oral and written English communication skills
  • Ability to follow instructions and maintain confidentiality
  • Current state driver's license and dependable insured automobile (if needed)
  • Computer literacy and ability to use scheduling software
  • Self-motivation, self-direction, organizational skills, flexibility, and ability to coordinate multiple tasks simultaneously
  • Presents a neat appearance and positive work attitude

Additional Information:

Care Partners At Home offers a competitive base salary, transparent and success-driven commission and bonus plans, 401k and Roth IRA options, multiple health plan options, flex-spending account options, dental, vision, and life insurance options, and a generous PTO plan.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional client care, please submit your application.

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