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Buffalo, New York, United States UNIVERSAL STRENGTH WELLNESS LLC Full timeWe are seeking a detail-oriented and professional Client Services Coordinator to join our team at our Sports Massage Studio in Universal Strength Wellness LLC.Compensation: $52,500 per yearThe successful candidate will have a positive attitude, excellent communication skills, and the ability to multitask effectively.Key Responsibilities:Clinic Scheduling:...
Sports Massage Client Relations Specialist
3 weeks ago
We are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at Universal Strength Wellness LLC. The successful candidate will be responsible for managing appointment bookings, greeting clients, and providing exceptional customer service in our Sports Massage Studio.
Estimated Salary: $50,000 - $60,000 per year
Responsibilities- Manage appointment bookings and ensure smooth scheduling for all clients.
- Greet clients upon arrival and provide outstanding customer service.
- Process client payments, manage cash, and handle transactions with accuracy and professionalism.
- Maintain confidentiality and professionalism when working with celebrity clients and professional athletes.
- Assist with daily operations, including managing emails, maintaining client records, and providing general support to the massage therapists.
- Handle any client concerns or issues promptly and efficiently.
- High School Diploma or Equivalent: Required.
- Customer Service Experience: Previous experience in customer service or a front desk role, preferably in a wellness, fitness, or healthcare setting.
- Basic Computer Skills: Proficient in using basic computer software and scheduling systems.
