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Field Service Technician I

2 months ago

Taylors Falls, Minnesota, United States NCR Voyix Full time
Job Summary

NCR Voyix is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients. This role requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality solutions.

Key Responsibilities
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment, including self-checkout systems, within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.
Requirements
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • Have a valid driver's license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts.
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
Preferred Qualifications
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.
About NCR Voyix

NCR Voyix is a leading provider of customer solutions and technical support services. We are committed to delivering exceptional service and building long-term relationships with our clients. Our team is dedicated to providing a supportive and inclusive work environment, where employees can grow and develop their skills.