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Retail Sales Associate

2 months ago

Schaumburg, Illinois, United States UNIQLO Full time

Job Summary:

The Sales Associate is a key member of the UNIQLO team, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of our brand, interacting with customers, answering their queries, and providing them with a seamless shopping experience.

Key Responsibilities:

  • Meet and exceed sales targets by effectively communicating with customers, identifying their needs, and making product recommendations.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
  • Ensure a clean and organized store environment, adhering to UNIQLO's visual standards and operational procedures.
  • Manage customer complaints and issues in a professional and courteous manner, escalating concerns to management as needed.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Assist with visual merchandising, including setting up displays, maintaining fixtures, and restocking shelves.
  • Participate in inventory management, receiving shipments, and ensuring stock levels are maintained.
  • Collaborate with colleagues to achieve sales goals, share knowledge, and provide support during peak periods.
  • Adhere to UNIQLO's policies and procedures, reporting any infractions or concerns to management.

Requirements:

  • High School Diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic math skills, including calculating discounts and percentages.