We are seeking a highly skilled and motivated Library Assistant to join our team at the City of Clovis, NM. As a Library Assistant, you will play a vital role in providing exceptional customer service to our patrons, assisting with technical services, and supporting the overall operations of the library.

• Provide reference service to library patrons, answering research questions and assisting with reader's advisory.
• Assist with technical services, including cataloging and processing library materials.
• Support the circulation desk, answering questions and resolving issues.
• Compile statistical information on reference desk operations and activities.
• Schedule exhibits in display cases and maintain displays related to library activities.
• Provide information to other personnel about new materials received in the reference collection.
• Maintain the periodical collection, display shelves, and storage area.
• Maintain supplies for public use, including pencils, paper, and copier consumables.
• Oversee and assist the public in the use of computers, copiers, and printers.
• Assist in shelving and shelf reading, and the weeding and maintenance of the reference and nonfiction collection.
• Assist in the attainment of department goals and objectives related to master, strategic, and comprehensive plans.
• Demonstrate continuous effort to improve operations, streamline work processes, and work cooperatively and jointly with city administration, department directors, consultants, staff, and the public to provide quality services.
• Participate in various special and recurring projects.
• Keep immediate supervisor fully and accurately informed on issues.
• Identify areas of concern for management for review and potential action.
• Assist and participate in the execution of short and long-range plans.
• Gather, interpret, and prepare data and information for studies, reports, correspondence, and recommendations.
• Coordinate activities with other departments and agencies as needed.
• Review and provide reports and prepare and maintain required departmental records.
• Respond to and resolve various complaints, issues, inquiries, and problems as authorized, and in accordance with established policies and procedures.
• Ensure effective and efficient use of budgeted funds, personnel, materials, facilities, and time.

• Equivalent to a high school diploma plus three (3) years of library experience, or an equivalent combination of education and experience that would likely produce the required knowledge, skills, and abilities.
• Certification by the State of New Mexico at Grade II level or equivalent library training is required within one (1) year.

• Municipal organization operations, policies, and procedures.
• Principles and practices of public library systems.
• Books, authors, periodicals, references, cataloging principles.
• Current and emerging models, practices, and tools used by public libraries for the access and discover-ability of resources.
• Dewey Decimal System, OCLC, and cataloging materials in specialized categories.
• Searching and information retrieval techniques and methods.
• Customer service techniques.

• Standard office procedures and equipment.
• Operation of personal computers utilizing standard and specialized software.
• Communicating effectively verbally and in writing.

• Establish and maintain effective working relationships with city staff and the public.
• Keep records and compile reports.
• Respond to inquiries from the public.
• Communicate clearly and concisely, both orally and in writing.

• Stand or sit for prolonged periods of time.
• Occasionally stoop, bend, kneel, crouch, reach, and twist.
• Lift, carry, push, and/or pull light to moderate amounts of weight.
• Use repetitive hand movements, fine coordination, and manual dexterity to operate standard office equipment and computer systems.
• Sufficient clarity of speech and hearing to discern verbal instructions and communicate with others.
• Sufficient visual acuity to comprehend written work instructions and review, evaluate, and prepare a variety of written materials.

• Work typically performed in a standard office and library setting with occasional travel to various sites and facilities.
• Regular attendance is an essential function of this job to ensure continuity of services.
• Occasional work beyond normal business hours.
• Position is subject to drug testing and regular driver's license monitoring in accordance with applicable State and Federal regulations and City of Clovis policies.