Patient Advocate Professional
3 weeks ago
Job Description:
The Patient Advocate Coordinator will report to the team leader for the group and/or the billing and collection manager. This role involves dealing with patient-related issues daily, including answering phone calls and resolving patient queries.
Key Responsibilities:
- Provide exceptional customer service to patients
- Assist with patient billing inquiries and resolve issues
- Collaborate with the physician office and Omega Medical Billing team to ensure seamless communication
- Process patient refunds and handle credit card payments
- Prepare and mail patient statements and receipts
Requirements:
- High School Diploma or equivalent
- 1 year of experience in an office setting
Compensation: $45,000 - $60,000 per year, based on skills and experience.
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