Patient Advocate Professional

3 weeks ago


Webster, Florida, United States Omega Medical Billing Full time

Job Description:

The Patient Advocate Coordinator will report to the team leader for the group and/or the billing and collection manager. This role involves dealing with patient-related issues daily, including answering phone calls and resolving patient queries.

Key Responsibilities:

  • Provide exceptional customer service to patients
  • Assist with patient billing inquiries and resolve issues
  • Collaborate with the physician office and Omega Medical Billing team to ensure seamless communication
  • Process patient refunds and handle credit card payments
  • Prepare and mail patient statements and receipts

Requirements:

  • High School Diploma or equivalent
  • 1 year of experience in an office setting

Compensation: $45,000 - $60,000 per year, based on skills and experience.



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