Sales Associate

1 week ago

Houston, Texas, United States Eldercare Resource Planning Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Eldercare Resource Planning. As a Sales Associate, you will be the initial point of contact for our clients, providing a positive and welcoming experience. You will take a consultative approach to the customer relationship, proactively qualifying and closing revenue opportunities that provide lifetime value for our customers.

Key Responsibilities
  • Build trust with our customers and ensure they receive accurate knowledge about our services
  • Achieve outbound call targets set by management
  • Responsible for building and maintaining customer relationships through pipeline management
  • Meet or exceed monthly revenue targets
  • Uncover customer needs and present an accurate high-level overview of our value proposition
  • Listen to unique eligibility problems and communicate easily understood solutions
  • Develop and maintain a deep expertise of Eldercare Resource Planning services and best practices to provide value to customers
  • Understand and effectively communicate Medicaid eligibility guidelines to determine if a lead qualifies for our services
  • Develop personalized support that aligns with our company's voice and values
  • Follow-up with customers to further educate, engage, and transition them toward our Medicaid planning services
  • Work harmoniously with others toward individual and team targets
  • Stay resilient and able to apply continued focus on winning potential customers despite setbacks or objections
Requirements
  • Associate degree preferred, but not required
  • 1-3 years of experience in customer-facing roles, preferred
  • Remote working experience, preferred
  • Strong ability to sell products over the phone and close deals without physically meeting leads
  • Consistent track record of quota achievement
  • Self-starter who takes initiative and works with limited direction
  • Impeccable communication skills
  • Proficient computer skills and ability to navigate multiple applications
  • Strong prioritization, time management, and organizational skills necessary to follow up with customers and improve lead conversion
What We Offer
  • Starting compensation at $15.00/hr + Commission
  • An opportunity for fully remote work, with the understanding of a designated shift, with some flexibility if in alignment with our remote work guidelines
  • Paid time off for federal U.S. holidays
  • Additional personal time off (PTO) which will increase based on tenure with the company
  • We provide employees with a work computer, along with the necessary software and hardware
  • We offer a health insurance reimbursement program (QSEHRA)

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