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Merchandise Associate

2 months ago

Middletown, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience, driving sales growth, and maintaining a visually appealing store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide personalized service to drive sales and customer satisfaction.
  • Merchandise Management: Maintain a high level of product knowledge, ensure accurate pricing and signage, and adhere to visual merchandising standards.
  • Operations: Process transactions accurately, handle customer returns and exchanges, and maintain a clean and organized store environment.
  • Teamwork: Collaborate with colleagues to achieve sales goals, support store events, and participate in visual merchandising and recovery efforts.
Requirements
  • Customer Service Skills: Provide exceptional customer service, respond to customer inquiries, and resolve issues in a professional manner.
  • Communication Skills: Effectively communicate with customers, colleagues, and management to achieve sales goals and maintain a positive store environment.
  • Organizational Skills: Maintain a high level of productivity, prioritize tasks, and meet deadlines to ensure a smooth store operation.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, respond to changing priorities, and maintain a positive attitude in the face of challenges.
What We Offer

As a Merchandise Associate at TJ Maxx, you will enjoy a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.