HVAC Service Technician Specialist

5 days ago


North Charleston, South Carolina, United States Ace Hardware Home Services Full time

About Us

Ace Hardware Home Services is a leading provider of home preservation services, offering a wide range of residential maintenance and repair services including plumbing, heating, cooling, electrical, handyman and painting. Our mission is to deliver Helpful service, convenience & quality that you have come to expect from Ace Hardware.

Job Overview

We are seeking a skilled HVAC Service Technician to join our team at Ace Hardware Home Services. As an HVAC Service Technician, you will be responsible for providing exceptional service to our customers, diagnosing and repairing heating and cooling systems, and maintaining our high standards of quality and safety.

Key Responsibilities

  • Provide efficient and accurate service to customers
  • Maintain, diagnose, troubleshoot, and repair all residential equipment
  • Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
  • Maintain required truck inventory necessary to complete all flat-rate repairs
  • Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes
  • Assist in the development of junior service technicians
  • Follow all AHHS systems and administrative details as they relate to the service department

Requirements

  • 3+ years of HVAC service experience preferred
  • EPA Universal Certification preferred
  • Strong knowledge of HVAC industry best practices and building codes
  • Proficient in all aspects of HVAC function
  • Must have valid driver's license

Benefits

  • Incentive/Commission/Bonus opportunities (Based on role / grade level)
  • 401(k) retirement savings plan with matching company contributions, eligible on your first day
  • Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
  • Warehouse Merchandise Discount
  • Paid time off & paid holidays (depending on role and month of hire)
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
  • Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
  • Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

Why Work with Us

We value our employees and offer a positive work environment, competitive benefits, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.



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