Server | Part-Time | Royal Oak Music

4 weeks ago


Royal Oak, Michigan, United States Oak View Group Full time

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.

We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Server will provide exceptional hospitality to guests in a fast-paced, high-volume environment.

This role pays an hourly wage of $7.00 and offers benefits, including a 401(k) savings plan and 401(k) matching.

Responsibilities:

  • Maintain knowledge of the menu and any special items being offered.
  • Provide quick, attentive, friendly, and professional service to banquet guests and communicate clearly with all customers.
  • Ensure that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensure neat presentation of all ordered items, with no spill-over.
  • Pre-bus tables and full buses tables when necessary during peak periods.
  • Maintain availability to work during many peak periods.
  • Stock beverage stations when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintain high responsiveness to customer desires and requests.
  • Maintain a professional and clean appearance.
  • Communicate with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination, ensuring patrons are impressed by their dining experience.
  • Build and maintain knowledge regarding bar offerings to accurately answer patron questions.

Qualifications:

  • Experience working in a fast-paced, high-volume environment is preferred.
  • A High School Diploma, G.E.D., or related Food Service Job Experience is required.
  • A Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings must be acquired and maintained.
  • The ability to work in a team-oriented, fast-paced, event-driven environment is essential.
  • Effective communication with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner is required.

Oak View Group is committed to equal employment opportunity and does not discriminate against employees or applicants based on protected class, including veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.


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