Senior Retail Operations Manager
3 weeks ago
We are seeking a Senior Retail Operations Manager to oversee and coordinate the activities of our retail sales team.
This role is responsible for adjusting daily schedules, training employees, and resolving customer complaints.
The ideal candidate will have previous experience in retail or customer service and strong leadership qualities.
Estimated Salary: $55,000 - $65,000 per year
About Juniors Express GrillJuniors Express Grill is a dynamic fast-paced environment where excellent communication skills are essential.
The successful candidate will thrive in this setting and be able to adjust daily schedules to ensure optimal efficiency.
Responsibilities:
- Supervise a team of retail sales workers
- Adjust daily schedule for shift personnel
- Train and evaluate employees
- Track monthly results and trends
- Resolve escalated customer complaints
To succeed in this role, you must have:
- Previous experience in retail or customer service
- Excellent written and communication skills
- Strong leadership qualities
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