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Team Supervisor

2 months ago

Denton, Maryland, United States SUMMERWOOD MASTER Full time
Shift Leader Role Overview

The Shift Leader at Summerwood Master plays a crucial role in supporting management with daily operational and administrative functions within the establishment. This position emphasizes the importance of delivering exceptional customer service, upholding company standards, reviewing food safety protocols, and evaluating operational workflows. Furthermore, the Shift Leader is responsible for mentoring and training hourly staff and may oversee the opening and closing procedures of the establishment as necessary.

Key Responsibilities:
  • Ensuring high levels of customer satisfaction and product excellence
  • Managing daily cash handling processes
  • Conducting regular inventory checks and food safety inspections
  • Monitoring service efficiency and performance metrics
  • Providing continuous training and support for team members