Director of Case Management

1 day ago


Salem, Massachusetts, United States Mass General Brigham Full time
Job Title: Director of Case Management

The Director of Case Management is a key leadership position responsible for overseeing the planning, direction, and management of the Case Management Program at North Shore Medical Center (NSMC). This role requires a strong analytical mind, excellent communication skills, and the ability to lead a multidisciplinary team to deliver high-quality patient care.

Key Responsibilities:
  • Develop and implement strategic plans to improve case management outcomes and patient satisfaction.
  • Supervise and develop a team of case managers, ensuring they have the necessary skills and knowledge to deliver excellent patient care.
  • Collaborate with the multidisciplinary team to ensure timely and cost-efficient care.
  • Manage all policies and procedures related to case management, ensuring adherence to key model components.
  • Develop and maintain relationships with patients, families, and healthcare providers to ensure seamless care transitions.
Requirements:
  • Minimum 7 years of acute clinical experience, with a strong background in case management.
  • RN with a Master's Degree and current licensure in the Commonwealth of Massachusetts.
  • Excellent analytical, communication, and leadership skills, with the ability to work in a fast-paced environment.
  • Proficiency in data analytics and software applications, including hospital-specific systems and Microsoft Office.
Preferred Qualifications:
  • Minimum 5+ years of progressive management experience, with demonstrated goal-oriented outcomes.
  • Case management experience and leadership skills, with a proven track record of improving patient outcomes.

Salem Hospital is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.



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