Customer Service and Sales Associate

1 month ago


Rochester, Minnesota, United States Johnstone Supply Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service and Sales Associate to join our team at Johnstone Supply - The Heartland Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers in the Rochester, MN area.

Key Responsibilities
  • Provide consistent, professional customer service to meet the needs of multiple customers simultaneously.
  • Utilize effective sales strategies and techniques to drive sales growth and profitability.
  • Build long-term customer relationships through proactive communication and a positive, friendly demeanor.
  • Maintain a general knowledge of HVACR products, concepts, and the industry as a whole.
  • Work productively in teams with a wide range of people and independently with minimal direction.
Requirements
  • High School Diploma or G.E.D. and a minimum of two years related experience and/or training in the HVAC/R industry.
  • Ability to lift and carry up to 50 pounds and occasionally lift up to 70 pounds.
  • Specific vision abilities required include close vision, color vision, depth perception, and ability to adjust focus.
What We Offer
  • A competitive wage and benefits package, including discounted health, dental, and voluntary vision insurance.
  • Paid time off and paid holidays.
  • Voluntary basic life and AD&D coverage.
  • A 401K plan with company match up to 4%.
Work Environment

The ideal candidate will be able to work in a medium to large store environment with shelves and bins, utilizing telephone, material handling equipment, computer, fax, printer, and in some cases an RF scanner.



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