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Retail Department Supervisor

2 months ago

Spokane, Washington, United States HomeGoods Full time
Job Summary

We are seeking a highly skilled and motivated Retail Department Supervisor to join our team at HomeGoods. As a key member of our store leadership team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Promote a culture of honesty and integrity; maintain confidentiality.
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
  • Ensure Associates complete tasks and activities according to store plan; prioritize as needed.
  • Monitor productivity of team and coach as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain and uphold merchandising philosophy and signage standards.
  • Maintain all organizational, cleanliness and recovery standards for the backroom area.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
Requirements
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.
Benefits

HomeGoods offers a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $17.28 to $17.78 per hour. The full range of the position is $17.28 to $27.20 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.