Service Leader

2 months ago


Rochester, Minnesota, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service area. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Ensure that great tasting, high-quality food is served to customers in a timely manner.
  • Help to resolve food quality issues and support food safety initiatives.
  • Monitor and maintain a clean and organized service area, including the kitchen and dining areas.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Train and develop front-of-house crew members to ensure excellent customer service.
  • Assist with crew performance reviews and development.
  • Support the restaurant manager in achieving business objectives.

Requirements

  • Previous experience as a Chipotle Crew member or Kitchen Leader.
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy.
  • Knowledge of cash handling policies and procedures.
  • Knowledge of food safety and health department matters.
  • Ability to speak, write, read, and understand the primary language(s) of the work location.
  • High school diploma or equivalent.
  • Restaurant experience.

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