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University Customer Service Representative

3 weeks ago

Princeton, New Jersey, United States Princeton University Full time
About the Role:
As a Financial Services Associate, you will be responsible for providing high-quality customer service support to the University community on a range of finance and treasury related processes. You will work closely with various departments to ensure effective and efficient delivery of financial services.

**Responsibilities:**
  • Provide direct customer service support via phone, email, or in-person
  • Manage security and systems access to University financial systems, including purchasing and payment approval authority
  • Cashiering services, including disbursement of currency and accounting validation
  • Develop and implement tracking mechanisms to monitor and evaluate service delivery

**Requirements:**
  • Relevant work experience in finance, accounting, or related field or bachelor's degree in a related area
  • 1-3 years of relevant work experience
  • Strong customer-service focus, excellent written and oral communication skills
  • Outstanding organizational, prioritization, and multitasking skills

**Benefits:**
  • A competitive salary of $62,500 - $72,000 per year
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off

**About Us:**
Princeton University is a world-renowned institution dedicated to academic excellence and innovation. We are committed to fostering a diverse and inclusive community that values creativity, collaboration, and critical thinking.