Service Advocate

2 weeks ago


Butte, Montana, United States Action Usa Full time
Service Advocate Job Description

Action Inc. is a non-profit organization dedicated to developing pathways out of poverty in Southwest Montana through innovative, community-based, collaborative approaches.

Job Summary

We are seeking an experienced professional to fill the position of Service Advocate. The successful candidate will play a vital role in the delivery of Community Action programs, working with homeless and other adults and families in crisis to support stabilization of housing and level of functioning.

Key Responsibilities
  • Conduct street outreach to support engagement of homeless population in services
  • Work with participants to link them with services that support housing stabilization
  • Provide guidance to clients to help establish short and long-term goals, navigate the service delivery system, and find and maintain safe, affordable housing in the community
  • Monitor participant progress and maintain current case notes and files
Requirements

The ideal candidate will have a Bachelor's degree in a human service field and at least two years of case management or related experience with disabled or otherwise disadvantaged populations. Candidates without a degree but appropriate work experience may be considered.

The incumbent should have extensive knowledge and understanding of the barriers faced by homeless people, including those with serious mental illness and substance use disorder, and the ability to communicate effectively about sensitive personal issues.

Action Inc. offers a competitive benefit package, including paid vacation, sick and personal leave, paid holidays, medical, vision, dental, life insurance, and retirement benefits through the Montana Public Employees Retirement System (PERS).


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