Senior Workforce Strategist

1 week ago


Minnetonka, Minnesota, United States UnitedHealthcare Full time
About the Role

We are seeking a highly skilled Senior Workforce Analyst to join our team at UnitedHealthcare. This is an exciting opportunity for someone who wants to make a real impact in the healthcare industry.

Job Description

The Senior Workforce Analyst will be responsible for analyzing and improving workforce performance in our contact centers. This includes utilizing call center tools to observe agent performance, managing real-time inbound call traffic, and preparing reports and dashboards to inform business decisions.

Requirements

To be successful in this role, you will need:

  • 1+ years of experience in operational and/or procedural aspects of a call center
  • Ability to work on-site within the command center, with some remote opportunities
  • Ability to work an 8-hour shift, Monday - Friday; between 7:00 am and 6:00pm; with some weekends and holidays on a rotation basis
Salary

$85,000 per year, plus benefits and bonuses.

At UnitedHealthcare, we offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.



  • Minnetonka, Minnesota, United States Tokio Marine HCC Full time

    As a dynamic and rapidly growing organization, Tokio Marine HCC is seeking a highly motivated Risk Management Underwriter Apprentice to join our TMHCC Stop Loss Group in Minnetonka, MN.About UsWe're a leading specialty insurance company with over 50 years of service experience, offering more than 100 innovative products to commercial customers worldwide. Our...


  • minnetonka, United States UnitedHealthcare Full time

    Description - At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference?...


  • minnetonka, United States UnitedHealthcare Full time

    Description - At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference?...


  • Minnetonka, United States UnitedHealthcare Full time

    Description - At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference?...


  • Minnetonka, United States UnitedHealth Group Full time

    At UnitedHealthcare, we‘re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...


  • Minnetonka, United States Fidelity TalentSource LLC Full time

    Ready to make your application Please do read through the description at least once before clicking on Apply.Job Description:The Wealth Management Advisor focuses on driving deeper relationships with clients by developing comprehensive financial plans and wealth strategies intended to plan for future goals and cash flow needs through a sound and efficient...


  • minnetonka, United States Fidelity TalentSource LLC Full time

    Job Description:The Wealth Management Advisor focuses on driving deeper relationships with clients by developing comprehensive financial plans and wealth strategies intended to plan for future goals and cash flow needs through a sound and efficient savings, investment, and tax strategy. The Expertise\u00A0We re Looking ForSeries 7, 63, 65, 66 required prior...


  • minnetonka, United States Fidelity TalentSource LLC Full time

    Job Description:The Wealth Management Advisor focuses on driving deeper relationships with clients by developing comprehensive financial plans and wealth strategies intended to plan for future goals and cash flow needs through a sound and efficient savings, investment, and tax strategy. The Expertise\u00A0We re Looking ForSeries 7, 63, 65, 66 required prior...


  • minnetonka, United States Fidelity TalentSource LLC Full time

    Job Description:The Wealth Management Advisor focuses on driving deeper relationships with clients by developing comprehensive financial plans and wealth strategies intended to plan for future goals and cash flow needs through a sound and efficient savings, investment, and tax strategy. The Expertise\u00A0We re Looking ForSeries 7, 63, 65, 66 required prior...


  • Minnetonka, United States Midwest Automation & Custom Fabrication Full time

    The Minnesota Autism Center (MAC) provides therapeutic support for children, adolescents, adults and families affected by autism spectrum disorder, or ASD. MAC was founded by parents of children with ASD who laid the groundwork for a revolutionary therapy approach centered around individualized programming that was geared towards skill growth and reduction...


  • Minnetonka, United States Midwest Automation & Custom Fabrication Full time

    The Minnesota Autism Center (MAC) provides therapeutic support for children, adolescents, adults and families affected by autism spectrum disorder, or ASD. MAC was founded by parents of children with ASD who laid the groundwork for a revolutionary therapy approach centered around individualized programming that was geared towards skill growth and reduction...