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Host/Hostess
4 weeks ago
This role is responsible for creating a warm and welcoming atmosphere for guests at Boca. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to manage the flow of guests, ensuring a seamless and efficient experience.
Key Responsibilities
- Greet and seat guests in a timely and friendly manner.
- Present menus to guests and inform them of any specials or promotions.
- Manage the waiting list, providing guests with accurate wait times and updates.
- Run the floor plan board, ensuring that tables are efficiently utilized.
- Monitor and maintain the cleanliness of the dining area, including tables, chairs, and restrooms.
- Perform various side work tasks, such as cleaning windows and sweeping floors.
- Interact with guests throughout their dining experience, ensuring their satisfaction and providing exceptional service.
- Maintain a clean and organized workspace, adhering to Boca's high standards.
Requirements
Competencies and Skills
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and time management skills.
- Knowledge of basic math and cash handling procedures.
- Ability to work in a team environment and provide exceptional customer service.
Work Environment
This role is based in a restaurant and bar environment, with a fast-paced and dynamic atmosphere. The successful candidate will be able to work in a team environment, providing exceptional customer service and maintaining a clean and organized workspace.
