Quality Assurance Manager

3 days ago


Bothell, Washington, United States Arka Service Full time
Quality Manager Job Description

At ARKA Group L.P., we are seeking a highly skilled Quality Manager to join our team in Bothell, WA. As a Quality Manager, you will be responsible for maintaining an effective Quality Management System (QMS) that promotes continuous improvement and customer satisfaction.

Key Responsibilities:
  • Oversee the development and implementation of quality policies, procedures, and processes.
  • Lead the quality team in maintaining and improving the QMS, ensuring compliance with regulatory requirements.
  • Develop and implement metrics to measure system effectiveness and make sound process/product quality decisions.
  • Perform root-cause analysis and problem-solving activities to identify effective corrective actions and process improvements.
  • Monitor vendor performance and work with Supply Chain to address non-performing suppliers.
  • Oversee calibration, inspection programs, and internal/external quality audits.
  • Manage the review and approval of finished products manufactured for and by the company in accordance with their approved specifications.
  • Manage product RMA activities and supplier RMA activities as well as product recall policies and procedures for the company.
Requirements:
  • Bachelor's degree in a technical field or non-technical with equivalent years of experience in a technical role.
  • 5+ years of relevant work experience in a quality management system environment.
  • Experience working with regulatory requirements and quality management systems standards.
  • Supervisory experience and ability to lead change across multiple business functions.
What We Offer:
  • Comprehensive medical, vision, and dental insurance packages.
  • Company contributions to qualified HSA accounts.
  • 401k retirement plan with industry-leading company contributions.
  • 3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events.
  • 13 paid holidays.
  • Continuing education benefit up to $25,000/year for approved programs.
  • Annual bonus program based on company and employee performance.

ARKA Group L.P. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, age, or any other federally protected class.



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