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Breakfast Attendant

2 months ago


Hanover Maryland, United States Residence Inn Arundel Mills Full time
Job Summary

The Complimentary AM Attendant is responsible for delivering exceptional service to guests in the hotel's breakfast area. This role requires a high level of attention to detail, speed, and accuracy in providing a warm and welcoming experience for our guests.

Responsibilities:
  • Provide exceptional service to guests in the breakfast area, ensuring a high level of satisfaction and loyalty.
  • Maintain a clean and organized breakfast area, adhering to hotel standards and regulations.
  • Prepare and serve food and beverages to guests, ensuring quality control and attention to detail.
  • Handle cash and credit transactions accurately and efficiently.
  • Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • High School diploma or equivalent and/or experience in a hotel or related field.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must be able to obtain and provide Food Handlers card as required by city/county/state.
  • Ability to handle stressful situations in a calm and professional manner.
  • Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Benefits:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive training and development programs.
  • Discounts on hotel stays and services.

Residence Inn Arundel Mills is a top-rated hotel in the BWI Business District, offering a unique blend of comfort, convenience, and amenities. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests.