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Hospital Admissions Coordinator
2 months ago
Job Summary:
The Hospital Admissions Coordinator is responsible for ensuring accurate and efficient patient registration and demographic information. This role requires strong communication and organizational skills to effectively interact with patients, physicians, and staff.
Key Responsibilities:
- Obtain and verify patient demographic information, insurance benefits, and eligibility.
- Assign correct medical records and account numbers to ensure accurate billing and clinical information.
- Provide exceptional customer service to patients, families, and healthcare providers.
- Maintain accurate and up-to-date patient records, including demographic and financial information.
- Collaborate with healthcare teams to ensure seamless patient care and registration processes.
- Stay up-to-date with changing regulations, laws, and industry standards related to patient registration and medical records.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1 year experience in a medical setting or customer service environment.
- Strong communication, organizational, and technical skills.
- Ability to type a minimum of 35 WPM and maintain accuracy.
- Medical terminology knowledge or ability to learn.
- Current BLS certification from the American Heart Association or ability to obtain within 90 days.
Preferred Qualifications:
- 2 years of experience in a hospital or healthcare setting.
- Medical terminology knowledge and proficiency in Microsoft Office software programs.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Guidehouse:
Guidehouse is a leading management consulting firm that provides expertise in healthcare, technology, and other industries. We are committed to delivering exceptional service and solutions to our clients and partners.