Food Service Team Member

2 weeks ago


Knoxville, Tennessee, United States IHOP Full time
Position Overview

At IHOP, we offer exciting career opportunities that come with a rich set of values, including growth and development, flexible working hours, and a friendly environment where lasting friendships can flourish.


EMPLOYEE BENEFITS
  • Paid Time Off
  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Work Hours
  • Complimentary Meals During Shifts
  • Family Discounts
  • On-the-Job Training
  • Discount Program (covering travel, fitness centers, mobile services, dining, vehicle purchases, clothing, and electronics)
KEY RESPONSIBILITIES
  • Greet patrons warmly, take orders promptly, and follow up to ensure outstanding service
  • Refill beverages and clear tables at appropriate intervals
  • Handle additional tasks such as cleaning and setting tables, restocking supplies, and adhering to cash handling protocols
  • Address guest concerns effectively and inform management of any issues
  • Maintain professionalism and adhere to uniform standards
QUALIFICATIONS FOR A SERVER
  • Ability to stand for extended periods and lift items weighing up to 25 lbs.
  • Excellent customer service abilities
  • Familiarity with technology is preferred but not mandatory
  • Adaptable and capable of thriving in high-pressure situations
  • Strong interpersonal and communication skills
  • Ability to represent our brand positively
  • Service-oriented mindset
COMPENSATION
Starting pay is $2.13 per hour plus tips, with some shifts offering $7.25 per hour plus tips.

Our core vision and values guide every aspect of our operations, and we believe that team members who embody these principles are most likely to succeed at IHOP. Our mission is to bring joy to our guests every day. Through our research, we understand that our guests experience a sense of belonging and happiness when dining with us. We strive to create an environment that feels as welcoming and familiar as home.

Our teams are dedicated to making every meal and interaction memorable. Above all, we approach our work with a positive attitude, sharing joy and smiles with every guest. For over 65 years, IHOP has been a pioneer in the dining industry, specializing in breakfast, lunch, and dinner. Our goal is to ensure that every visit to IHOP is a delightful experience, complemented by delicious food shared with great company.



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