Restaurant Host
17 hours ago
Host/Hostess - 1700
About the Role:We are seeking a skilled and charismatic Host/Hostess to join our team at Hotel Paso Del Norte in El Paso, TX. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, ensuring seamless dining experiences for our guests, and promoting a positive and welcoming atmosphere.
Job Responsibilities:- Greet and seat guests with a warm smile and genuine enthusiasm.
- Ensure accurate table assignments, special requests, and menu information are communicated effectively to guests.
- Monitor guest satisfaction, addressing any concerns or issues promptly and professionally.
- Maintain high standards of cleanliness, organization, and safety within the restaurant area.
- Collaborate with colleagues to ensure smooth service delivery, including taking orders, serving food and beverages, and managing cash and credit transactions.
- Develop and maintain knowledge of menu items, wine lists, and other products to make informed recommendations to guests.
- High School diploma or equivalent required; relevant hospitality experience preferred.
- Familiarity with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards a plus.
- Ability to lift up to 15 lbs regularly, stand for long periods, and move quickly between tables and tasks.
- Excellent communication and interpersonal skills, with a strong focus on teamwork and collaboration.
- Basic math skills and ability to handle cash and credit transactions accurately.
Our hotel offers a competitive salary range of $18,500 - $25,000 per year, depending on experience. We also provide a comprehensive benefits package, including medical, dental, and vision insurance, vacation and holiday pay, same-day pay options, employee assistance programs, career growth opportunities, reduced room rates, and more.
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