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Counter Sales Associate

2 months ago


Miami, United States National Performance Warehouse Full time

Job Summary:

National Performance Warehouse is seeking a highly organized and experienced Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and supporting our sales efforts.

About Us:

National Performance Warehouse is a leading independent automotive aftermarket parts distributor with over 500 employees and 50 company-owned locations in 16 states and Canada. We have a strong commitment to customer satisfaction and are dedicated to providing our customers with the best possible service.

Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Process customer orders and ensure that all orders are fulfilled within designated Service Level Agreements.
  • Establish new accounts through client referrals and outbound calls to potential customers.
  • Provide quotes and order information to customers and demonstrate knowledge of our products.
  • Provide technical advice, troubleshoot, and find solutions to customer problems.
  • Perform additional duties as assigned by the Warehouse Manager.

Requirements:

  • Minimum of one year of inside sales or customer service experience.
  • Thorough knowledge of the automotive industry.
  • Excellent customer service and communication skills.
  • Must have excellent phone etiquette.
  • Bilingual English/Spanish is a plus.
  • Positive and professional attitude.

Physical Requirements:

  • Must be able to occasionally lift a minimum of 50 pounds.
  • Consistently lift/carry 10-20 pounds.

Benefits:

  • Paid Time Off
  • Health Benefits
  • Employee Purchase Program
  • Weekly pay
  • 401K
  • Advancement Opportunities