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Counter Sales Associate
2 months ago
Job Summary:
National Performance Warehouse is seeking a highly organized and experienced Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and supporting our sales efforts.
About Us:
National Performance Warehouse is a leading independent automotive aftermarket parts distributor with over 500 employees and 50 company-owned locations in 16 states and Canada. We have a strong commitment to customer satisfaction and are dedicated to providing our customers with the best possible service.
Responsibilities:
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Process customer orders and ensure that all orders are fulfilled within designated Service Level Agreements.
- Establish new accounts through client referrals and outbound calls to potential customers.
- Provide quotes and order information to customers and demonstrate knowledge of our products.
- Provide technical advice, troubleshoot, and find solutions to customer problems.
- Perform additional duties as assigned by the Warehouse Manager.
Requirements:
- Minimum of one year of inside sales or customer service experience.
- Thorough knowledge of the automotive industry.
- Excellent customer service and communication skills.
- Must have excellent phone etiquette.
- Bilingual English/Spanish is a plus.
- Positive and professional attitude.
Physical Requirements:
- Must be able to occasionally lift a minimum of 50 pounds.
- Consistently lift/carry 10-20 pounds.
Benefits:
- Paid Time Off
- Health Benefits
- Employee Purchase Program
- Weekly pay
- 401K
- Advancement Opportunities