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Customer Experience Specialist

2 months ago

Orland Hills, Illinois, United States Domino's Franchise Full time
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive top-notch service.

Key Responsibilities:

  • Provide prompt and courteous service to customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to improve customer service skills and product knowledge

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and familiarity with customer service software

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A fun and fast-paced work environment with a team-oriented culture