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Plasma Collection Specialist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Plasma Collection Specialist. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.
Key Responsibilities- Screen new and repeat donors, taking and recording vital signs and finger stick results
- Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation
- Provide exceptional customer service, answering phones, greeting donors, and ensuring their safety and comfort
- Identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures
- Work a variety of shifts, including evenings, weekends, and holidays, to meet the needs of our donors
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Will work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
- Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
- 1 or more years minimum experience working in a customer or patient-facing role is helpful
- English and Spanish proficiency
At BioLife Plasma Services, we are committed to creating a diverse and inclusive work environment that values our employees' contributions. We offer a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits.
Equal Employment OpportunityBioLife Plasma Services is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment and where all employees feel valued and respected.
