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Electronic Monitoring Technician 2nd Shift Indianapolis, Indiana
2 months ago
This position is responsible for the installation, maintenance, and removal of tracking devices for clients that are court ordered to electronic monitoring (GPS or Home Detention) and/or alcohol monitoring in a designated area.
Key Responsibilities- Install and remove home detention electronic monitoring equipment and/or alcohol monitors on clients in accordance with contractual guidelines with a local government agency.
- Input data into computer software for monitoring purposes and in an excel sheet for inventory purposes.
- Troubleshoot equipment problems and perform routine equipment inspections to identify damage, tampering, or device malfunction.
- Effectively communicate with clients to provide support and guidance on the equipment.
- Properly clean home detention equipment.
- Collect fees from clients on home detention and/or alcohol monitoring and for lost or damaged equipment.
- Performs routine equipment maintenance, tests equipment in accordance with Quality Assurance Standards.
- Inputs all updates in the computer for the electronic monitoring system.
- Must be a quick learner, reliable, and self-starter
- Must be able to type at least 45 words per minute
- Multi-task in a fast-paced environment and navigate on computer databases such as Excel and software programs used for monitoring clients
- Must be able and willing to work 2nd shift (2:00pm to 10:00pm)
- All chosen applicants must pass a drug screen and background check required for this position
- Minimum educational requirements High School Diploma/equivalent
- Generous amounts of time away from work to promote a healthy work-life balance.
- Access to Medical, Dental and Vision insurances with company contributions for you and any covered dependents.
- Life Insurance, Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense.
- Ability to contribute to a company-sponsored 401(k) retirement plan with company match on your contributions.
- Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your career goals.
