Restaurant Shift Leader
3 weeks ago
Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across the United States and Canada. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in major basins.
We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology, construction, human resources, finance, sales, and marketing.
Our company was founded in 1958 by Jim A. Haslam II and remains true to our founding values, people-first culture, and commitment to giving back today. Whether we are serving guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.
We are an equal opportunity employer and welcome all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
Military personnel are encouraged to apply.
Job Summary
Shift Leaders play a crucial role in supervising employees and overseeing the general operations of the restaurant. The ideal candidate will possess excellent customer service skills to respond to customer needs, be self-motivated, and assist managers with tasks to maintain facilities and ensure smooth operations. This person should have knowledge of store operations and Pilot Company's commitment to quality and customer service.
Salary Range
$12.10 - $17.33 per hour
Key Responsibilities
- Supervise employees and oversee daily restaurant operations
- Provide exceptional customer service to meet customer needs
- Assist managers with tasks to maintain facilities and ensure smooth operations
- Demonstrate knowledge of store operations and Pilot Company's commitment to quality and customer service
Requirements
- Previous experience in restaurant operations or equivalent knowledge
- Incredible customer service skills and ability to maintain a customer-focused culture
- Proficiency with a calculator, computer, and other equipment
- Ability to work effectively as part of a team and interact with different levels, including hourly team members, customers, vendors, and corporate representatives
- Flexibility to work various shifts, including nights, days, weekends, and holidays
- Background check required
Benefits
- Fuel discount
- National medical plan, dental, and vision benefits
- 401(k) retirement savings plan
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Weekly pay
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