Library Customer Service Specialist

4 days ago


New York, New York, United States The New York Public Library Full time
Job Summary: The New York Public Library is seeking a highly skilled Office Aide to provide exceptional customer service to our patrons. This role involves working in a fast-paced environment, responding to inquiries, and assisting with various administrative tasks.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and demonstrate a commitment to providing outstanding service.

This position offers a competitive salary of approximately $42,000 per year, commensurate with experience, plus benefits.

Responsibilities:
  • Provide quality customer service to library patrons
  • Assist with administrative tasks, including data entry and filing
  • Work as part of a team to maintain a positive and welcoming environment

Requirements:
  • Bachelor's degree or equivalent required
  • Proficiency in MS Office and Google applications
  • Excellent communication and interpersonal skills


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