Paint and Wallpaper Sales Associate

1 week ago


Dallas, Texas, United States Texas Paint Full time
Job Summary

Texas Paint and Wallpaper is seeking an experienced Customer Service Representative to join our team. This role involves interacting with customers, addressing their concerns, and providing expert advice on our products. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong knowledge of paint and wallpaper.

Responsibilities:
  • Handle customer queries via phone, email, or in-person, resolving issues promptly and professionally.
  • Maintain up-to-date knowledge of our products, including features, benefits, and usage instructions.
  • Collaborate with sales teams to identify cross-selling opportunities and enhance overall customer experience.
  • Document customer interactions, updating records and knowledge base as necessary.
Requirements:
  • Degree in Business Administration, Marketing, or related field (or equivalent work experience).
  • At least 2 years of experience in customer-facing roles, preferably in retail or similar environments.
  • Excellent communication and interpersonal skills, with ability to build rapport with customers.
  • Able to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
  • Familiarity with paint and wallpaper products, including their application, maintenance, and care.
Benefits:

We offer a comprehensive compensation package, including a salary range of $50,000 - $65,000 per annum, depending on experience, plus benefits and opportunities for career advancement.



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