Senior Customer Experience Manager

5 days ago


Egg Harbor Township, United States Behavioral Crossroads Full time
About the Role:

We are looking for a highly motivated Internal Marketing and Operations Director to join our team. As a key member of our leadership team, you will be responsible for driving revenue and program growth through prospecting and scheduling appointments for marketers in the field and conference calls with the business development director.

Key Responsibilities:
  • Prospecting and scheduling appointments for marketers in the field and conference calls with the business development director
  • Maintaining and updating CRM database for prescreened clientele
  • Creating and updating eligibility and screening tools for outpatient clients in Behavioral Crossroads programs
  • Driving admissions, scheduling, and follow-up on missed appointments to drive corporate growth and stability
Requirements:
  • 5+ years of experience in marketing or sales roles, preferably in healthcare or insurance industry
  • Strong analytical and problem-solving skills
  • Excellent communication and leadership skills
Salary:

$80,000 - $110,000 per year, depending on experience



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