Mobile Sales Representative

At T-Mobile, we're committed to investing in our employees' growth and success. Our Total Rewards Package ensures that team members receive a competitive base salary and compensation package, as well as multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

As a Mobile Associate, Store-in-Store, you'll be an integral part of the Retail Team, responsible for bringing the T-Mobile brand to life within National Sales partner locations. You'll be an ambassador who creates energy and excitement around our products and services, thriving in a high-traffic environment where technology innovations, customer needs, and the Retail experience are continuously evolving.

You'll excel at building and deepening relationships with customers through meaningful interactions, identifying customer needs, and educating, demonstrating, and recommending solutions. As a Mobile Associate, you'll consistently leverage digital self-serve tools during customer interactions and the onboarding process, ensuring customer satisfaction and loyalty.

Key Responsibilities:

• Proactively engage with a broad range of customers in a highly-traffic retail environment, using digital tools, communicating effectively, educating customers, and showcasing the value of T-Mobile solutions.
• Consistently leverage digital self-serve tools during customer interactions and the onboarding process.
• Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
• Deepen relationships with customers and ensure their satisfaction by recommending wireless solutions and onboarding solutions centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs.

Requirements:

• High School Diploma/GED (Required)
• 6 Months Of Customer Service and/or Sales Experience, Retail Environment (Preferred)

Benefits:

• Competitive base salary and compensation package
• Multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
• Eligibility for an annualized incentive target of $18,000/year
• Guaranteed to earn $20/hour inclusive of base pay and incentives
• Eligibility for an Annual Stock Grant

We're an Equal Opportunity Employer, committed to making our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays.