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Warehouse Operations Specialist
2 months ago
JOB PURPOSE: To uphold the mission of Wilco by effectively delivering exceptional customer service while ensuring operational efficiency.
JOB SUMMARY: Welcome customers and assist with loading products from the warehouse, yard, and eCommerce inventory. Provide detailed product information and maintain cleanliness and organization in both warehouse and yard areas. Unload, verify, and stock merchandise in designated areas.
Responsibilities
Deliver customer service and product knowledge to patrons regarding warehouse and yard items. Safely transport and load merchandise following established standards and procedures. Maintain a secure working environment by adhering to safety protocols and wearing appropriate safety gear. Execute eCommerce operations as required by the Buy Online, Pick Up In Store (BOPIS) process. Ensure cleanliness and orderliness of the store warehouse and outdoor areas through daily recovery processes. Unload, verify, and stock merchandise in the warehouse and yard according to established guidelines. Responsible for securing merchandise in the warehouse, yard, and lot while utilizing equipment and vehicles. Keep the store adequately stocked with merchandise from the warehouse or yard. Operate forklifts and delivery vehicles safely. Assemble merchandise as directed by supervisors. Adhere to established retail standards and practices. Deliver merchandise to customers as required. Participate in merchandising, signage, and store upkeep as assigned. Maintain knowledge of Wilco's specialty accounts and offer assistance to customers as necessary. Perform additional responsibilities and tasks as assigned.Special Skills/Training
Ability to effectively engage with customers and colleagues. Proficiency in operating a forklift and other facility equipment safely and efficiently. Valid driver's license with a clean driving history. Competence in performing basic arithmetic calculations. Skill in recognizing various products. Minimum age of 18 due to forklift operation requirements.Benefits
Comprehensive medical, dental, and vision insurance Profit Sharing Program - up to 3% of annual wages 401K Retirement Plan with up to 6% Employer Match Opportunities for advancement Employee Assistance Program Referral Bonus for recommending friends or family Long-term disability and Life/AD & D Insurance Generous Employee Discount Tuition Reimbursement On-Demand Pay options Paid holidays and time off.Physical Requirements
Ability to stand for extended periods and perform repetitive bending. Capability to lift items weighing up to 120lbs (such as hay bales) and frequently lift up to 50lbs.Working Conditions
Year-round work in both indoor and outdoor environments.About Wilco
Established in the early 1930s, Wilco has consistently focused on its core values while maintaining a passion for customer service. As a progressive retailer, Wilco offers a diverse range of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, complemented by personalized service that makes Wilco a preferred retail destination. Recognized as a Top Workplace in Oregon and SW Washington, we attribute this honor to our dedicated team. We are committed to hiring Veterans and are Military Friendly.
Wilco is an Equal Opportunity Employer. We value and encourage the diverse contributions of individuals from all backgrounds and experiences. As a values-based cooperative, we believe in treating all individuals based on merit without bias.
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