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Service Technician II

2 months ago

Houston, Texas, United States Westdale Asset Management Full time
Job Summary

We are seeking a skilled Service Technician II to join our team at Westdale Asset Management. As a Service Technician II, you will be responsible for completing all aspects of apartment maintenance, including HVAC, electrical, mechanical, and plumbing repairs. Your goal will be to ensure that our residents' apartments and appliances are repaired quickly and professionally, providing a high level of customer satisfaction.

Responsibilities
  • Diagnose and repair basic and complex maintenance issues, including HVAC and heating systems, electrical and plumbing, appliances, and other property-related systems.
  • Perform routine maintenance tasks, such as cleaning and inspecting equipment, to prevent breakdowns and ensure optimal performance.
  • Work independently and as part of a team to complete tasks and meet deadlines.
  • Communicate effectively with residents, management, and other staff members to ensure that maintenance needs are met and residents are satisfied.
  • Maintain accurate records of maintenance activities, including work orders and repair history.
Requirements
  • At least 1 year of experience in on-site property maintenance.
  • Must have Level II or Universal EPA Refrigerant Certification.
  • Ability to follow written and verbal instructions.
  • Must be able to work in a fast-paced, customer service-oriented environment.
  • Weekends as circumstances warrant; on-call every other week for emergencies.
  • Bilingual (English/Spanish) a plus.
Benefits
  • Competitive salary.
  • Good benefits, including medical, dental, and life insurance.
  • 401(k) plan with company match.
  • Flexible spending accounts.
  • Paid vacation, personal/sick time, and holidays.
  • Tuition reimbursement.
  • Credit union.
  • Service recognition awards.
  • Employee assistance program.
  • Apartment rental discounts.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for maintenance and customer service, we encourage you to apply for this exciting opportunity.

Work Schedule: Monday – Friday, 8:00 am – 5:00 pm; Weekends as circumstances warrant; on-call on a rotating basis for emergencies.

Required License or Certification: Valid Driver's License in the state where the property is located, or a neighboring state in proximity to the property where applicable, or willing to obtain a Driver's License to meet these stipulations within 60 days; Must have Level II or Universal EPA Refrigerant Certification.

Our application process includes criminal background checks and drug screens.