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Help Desk Specialist

2 weeks ago


Tampa, Florida, United States EverStaff Full time

About EverStaff and FirstEnergy:

We are proud to partner with FirstEnergy, a leading electric utility company. As a Help Desk Specialist, you will be the primary point of contact for our customers, providing exceptional service and support.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records of customer interactions and update information as necessary
  • Collaborate with colleagues to achieve team goals and objectives

Benefits:

  • Competitive compensation package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment