Warehouse Operations Manager

4 days ago


Brockton, Massachusetts, United States Masters Gallery Full time
Warehouse Operations Manager

Masters Gallery Foods is a company that values passion, integrity, and people. We're looking for a skilled Warehouse Operations Manager to join our team. As a key member of our warehouse team, you will be responsible for the direction and management of Warehouse Operations. This includes ensuring customer satisfaction through work practices congruent to Masters Gallery Foods' performance metrics, safety, and regulatory standards while delivering continuously improving results. You will lead Warehouse associates to deliver on-time, quality, and accurate orders to our customers. Your responsibilities will include coordinating and supervising all Warehouse Department activities, measuring productivity of direct reports, and holding them accountable for meeting required performance standards. You will also ensure all receiving and shipping is completed by required times to facilitate order compliance. Additionally, you will develop direct reports through training, effective communication, and general accountability. You will communicate professionally in a timely manner with Internal and external customers through daily notes, radios, phones, email, and other electronic means. You will gather data, prepare reports, analyze, problem solve, provide findings to various customers, including vendors, outside carriers, sales, transportation, customer service, and customers. You will conduct investigations to identify problem sources and make decisions regarding solutions to those problems. You will perform annual reviews on Warehouse team members. You will share resources with production and quality (labor, equipment, knowledge, etc.) and act as a team member in serving the customer. You will comply with safety, attendance, and performance measures.

Requirements

We are looking for an Associate Degree in Business Administration, Supply Chain, Supervisory Management, or equivalent experience. Five plus years of experience in a progressively-responsible Warehouse position is preferred. You should have a working knowledge of Human Resources related laws and regulations. You must have a high level of confidentiality. Previous experience operating a forklift is required. You should be able to work in a fast-paced work environment. Excellent communication, problem-solving, and supervisory skills are necessary. You should be able to fluently communicate the needs of Warehouse staff.

What We Offer

We offer a generous benefits package, including health, dental, vision, disability, life insurance, critical illness, accident coverage, 401(k) with company match, and more. We provide vacation time off and 10 paid holidays. We have a Center for Health and Wellness - Free to employees and their dependents. We offer incentives and incentive programs, including tuition reimbursement, student loan forgiveness, subsidized fitness programs, cell phone discount programs, employee assistance program, AAA, and more. We have opportunities to give back to the community, drives, activities, matched donations, and more. We have green sustainability initiatives. We have continuous improvement initiatives - technology driven. We offer training and development programs. We have a Cheese Store, free popcorn, hot beverages, and filtered Culligan water. We allow you to listen to Sirius XM Radio while you work. We have continuous communication with Employees - Company App. We have opportunities to give feedback and suggestions in a judgement-free zone. We have numerous fun activities throughout the year, potlucks, company picnics, holiday party, and more.

About Us

Masters Gallery Foods is an Affirmative Action and Equal Opportunity Employer. We encourage all qualified applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Confidentiality

Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Language

The language of this job posting is English.

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