Hotel Operations Manager

2 weeks ago


Denver, Colorado, United States Marriott Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our hotel operations in downtown Denver. As a key member of our leadership team, you will be responsible for establishing and implementing strategies to drive business growth, improve guest satisfaction, and maintain a positive work environment.

Key Responsibilities
  • Coordinate and direct day-to-day hotel operations to ensure seamless guest experiences and high-quality service standards.
  • Lead and develop a high-performing team, fostering a culture of excellence, teamwork, and continuous improvement.
  • Prepare and manage budgets, marketing plans, and sales strategies to drive revenue growth and profitability.
  • Hold property leadership teams accountable for strategy execution and guide their professional development.
  • Communicate company goals and initiatives, promote corporate programs, and act as an ambassador for the company.
  • Maintain a high level of staff relations, promoting a positive work environment and recognizing employee achievements.
  • Work closely with the corporate revenue manager to optimize rate structures and participate in weekly revenue calls.
Requirements
  • Proven track record of success in hotel operations management, with a strong focus on leadership, customer satisfaction, and revenue growth.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to motivate and develop high-performing teams.
  • Strong analytical and financial management skills, with experience in budgeting, forecasting, and financial analysis.
  • Ability to read, analyze, and critique financial reports, including P&L statements.
  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred.
Benefits
  • Competitive salary range: $85,000.00 to $95,000.00 annually.
  • Monthly bonus plan up to 12% of salary.
  • Comprehensive benefits package, including dental insurance, employee discount, health insurance, paid time off, and vision insurance.


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