Luxury Retail Sales Associate

2 weeks ago


Birmingham, Alabama, United States Johnny Was Full time
Job Title: Luxury Retail Sales Associate

At Johnny Was, we're on a mission to inspire free-spirited optimism through beauty, authenticity, comfort, and artistic expression. Our California Dreaming vibe is all about embracing the relaxed modern bohemian lifestyle.

Job Summary:

We're seeking a talented, hardworking, and enthusiastic Retail Sales Associate to join our team. As a key member of our sales floor team, you'll provide exceptional service to our customers, ensuring a warm and inviting experience that makes them feel welcome and valued.

Key Responsibilities:
  • Provide outstanding customer service, greeting customers, selling, and styling products with expertise.
  • Create a personalized experience for each customer, offering a beverage and connecting in a genuine and authentic way.
  • Build repeat business by executing client capture tools and strategies, ensuring data capture, outreach, and follow-up are consistently executed.
  • Meet customer issues with patience and a solution-oriented approach, always prioritizing the customer's needs.
  • Process transactions, returns, and exchanges with efficiency and a smile.
Requirements:
  • High School diploma or equivalent.
  • 2 years of retail experience, preferably in women's contemporary fashion.
  • Excellent customer service skills, with a friendly and outgoing personality.
  • Ability to work retail hours, including days, nights, weekends, and special events.
  • Strong organizational, follow-up, and communication skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.

We're an Equal Opportunity Employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.



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