Financial Center Manager Lead
2 days ago
Fifth Third Bank is committed to making banking a better experience for our customers. As a Financial Center Manager I, you will play a critical role in achieving this goal.
About the RoleWe are seeking an experienced leader to manage our financial center operations. The successful candidate will have at least two years of leadership experience in a sales environment and be able to analyze credit and financial information. They will also need to possess strong communication skills and be able to represent Fifth Third Bank professionally.
The Financial Center Manager I will participate in a comprehensive onboarding program that includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. This will provide them with a robust learning approach to prepare for their role.
Key Responsibilities- Complete FCMA Roadmap: The successful candidate will complete the FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification.
- Deepen Customer Relationships: They will become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
- Stay Informed: They will gain knowledge and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources.
- Sales Process: They will become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions.
- Develop Integrated Book of Business: They will understand how to develop an integrated book of business strategy in which all customers have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.
- Lead Team: They will learn how to source, develop, coach, and lead a team that reinforces our Core Values and business strategies.
- Cultivate One Bank Culture: They will learn to cultivate a One Bank culture that proactively collaborates with business partners.
- Community Engagement: They will participate in activities that benefit the communities we serve.
- Ethics: They will follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures.
- Leadership Experience: At least two years of leadership experience in a sales environment.
- Communication Skills: Ability to professionally represent Fifth Third Bank in verbal and written communication.
- Analytical Skills: Capable of analyzing credit and financial information.
- Sales Execution: Ability to successfully execute and coach sales activities.
- Business Acumen: Exhibits business acumen.
- Decision Making: Demonstrated ability in making sound decisions.
We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
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