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Sales Associate Team Sports Retail

2 months ago

Sterling Heights, Michigan, United States Dick's Sporting Goods Full time

About Us

Dick's Sporting Goods is a leading retailer of sports equipment, apparel, and footwear. We are committed to creating an inclusive and diverse workforce that reflects the communities we serve.

Job Summary

We are seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for creating an exceptional shopping experience for our customers through your eagerness to help, in-depth product knowledge, and ability to prioritize.

Key Responsibilities

  • Greet every customer and proactively approach them to understand their needs and support their shopping experience.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
  • Promote company programs, such as customer loyalty programs, warranty sales, and private label credit card enrollment.
  • Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures. Maintain confidentiality of all company information.
  • Create an inclusive store environment where every customer and teammate feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.

Team Member Traits

We are looking for teammates who embody the following traits:

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented

Qualifications

  • Prior retail sales, cashier, or customer-focused experience is preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 pounds items repetitively.
  • Ability to work extended periods of time standing or walking, and work at heights greater than 4 feet with the use of a ladder, aerial lifting device, or platform.