Crisis Intervention Specialist

2 weeks ago


Gilbert, Arizona, United States Elevance Health Full time
About the Role

We are seeking a highly skilled Crisis & Referral Specialist to join our team at Elevance Health. As a Crisis & Referral Specialist, you will play a critical role in providing telephonic intervention and de-escalation services to individuals in crisis.

Key Responsibilities
  • Screen and assess callers to determine the level of risk and acuity of the situation
  • Develop and implement a plan of action to address the caller's needs and ensure their safety
  • Provide linkage follow-up to ensure the caller has accessed necessary services
  • Collaborate with other agencies and organizations to optimize resource utilization
  • Ensure compliance with all relevant federal, state, and local regulations
Requirements
  • High school diploma or equivalent required; BS/BA degree in a mental health or human services field preferred
  • Minimum 1 year of experience in behavioral health or 6 months of direct crisis experience
  • Call center experience a plus
About Elevance Health

Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels who are passionate about making an impact on our members and the communities we serve.

What We Offer
  • Market-competitive total rewards package
  • Opportunities for professional growth and development
  • A culture that values diversity, equity, and inclusion
How to Apply

If you are a motivated and compassionate individual with a passion for crisis intervention and de-escalation, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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