Dynamic Automotive Finance and Operations Lead
1 month ago
Chevy Chase Acura is a leading automotive dealership seeking an accomplished finance and operations expert to drive business growth and customer satisfaction. With a proven track record in finance management, you will be responsible for overseeing the entire sales and finance process, ensuring seamless transactions and exceptional customer experiences.
As a key member of our team, you will work closely with sales consultants to enhance their skills and knowledge, ultimately driving increased sales and revenue. Your expertise in finance and operations will also enable us to maintain our position as the #1 New and Certified Acura dealership in Maryland, a distinction we have proudly held for eight consecutive years.
Key Responsibilities:
- Manage desking, rate quotes, and documentation processes to meet federal, state, and company standards.
- Develop and implement guidelines for interacting with customers to ensure outstanding satisfaction and a smooth buying process.
- Oversee and monitor internet lead performance, providing coaching and training to sales staff to maximize appointment ratios.
- Train sales staff on new and certified programs, focusing on skill development and value-building of sales processes.
- Coach sales staff on financing, insurance, and VSC benefits, empowering them to make informed decisions.
Requirements:
- Proven ability to comprehend software for DMS, FI menu, CRM, and management tools.
- Thorough understanding of new and pre-owned CPO programs, computer systems, and factory incentives.
- Automotive Sales Management experience (2+ years) and Automotive F&I Management experience (2+ years).
- Compliance regulation knowledge and ability to understand incentive programs for Lease, retail, or cash.
We offer a competitive salary range of $70,000 - $90,000 per year, commensurate with experience, plus opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for finance and operations, we encourage you to apply.
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