Logistics Data Coordinator

3 days ago


Memphis, Tennessee, United States Trax Group Full time

About Trax Group

Trax Group is a leading company in the Transportation Spend Management industry, offering innovative solutions to manage global transportation costs and improve efficiency.

Job Description

We are currently looking for a full-time Logistics Data Coordinator to join our team in North America. The ideal candidate will have at least 3-5 years of experience in logistics data management, with a focus on billing, cost allocation, data analysis, or AP-related tasks.

Responsibilities:

  • Manage client deliverables, including processing invoices, providing audit results, resolving cost allocation exceptions, and the settlement process.
  • Prepare, analyze, and present weekly health reports to ensure timely delivery of services.
  • Communicate proactively with clients through conference calls and/or meetings to discuss their service status.
  • Host monthly delivery business reviews as required.
  • Provide exceptional customer service by responding promptly to client inquiries and resolving any issues that may arise.
  • Collaborate with internal departments to resolve client and system issues related to invoice processing, audit reviews, and cost allocation reviews.
  • Review client data reports and develop recommendations to improve cycle times and content.
  • Support other team members as needed and be flexible to work outside regular office hours when required.

Qualifications:

  • Degree in a relevant field (e.g., logistics, business administration) or equivalent experience.
  • Excellent knowledge of Excel, including V-lookups, pivots, macros, and formulas.
  • Strong analytical and problem-solving skills, with the ability to work under pressure and handle interruptions.
  • Able to manage multiple deliverables across multiple clients, with a continuous improvement mindset.
  • Effective communication and leadership skills, with the ability to lead customers to make informed decisions about their service delivery.

What We Offer:

  • A dynamic and growing company with opportunities for personal growth and development.
  • An international setting with diverse projects and challenges.
  • A competitive salary commensurate with the job and the candidate's experience level.

Estimated Salary:$80,000 - $110,000 per year, depending on experience.



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