Logistics Data Coordinator
3 days ago
About Trax Group
Trax Group is a leading company in the Transportation Spend Management industry, offering innovative solutions to manage global transportation costs and improve efficiency.
Job Description
We are currently looking for a full-time Logistics Data Coordinator to join our team in North America. The ideal candidate will have at least 3-5 years of experience in logistics data management, with a focus on billing, cost allocation, data analysis, or AP-related tasks.
Responsibilities:
- Manage client deliverables, including processing invoices, providing audit results, resolving cost allocation exceptions, and the settlement process.
- Prepare, analyze, and present weekly health reports to ensure timely delivery of services.
- Communicate proactively with clients through conference calls and/or meetings to discuss their service status.
- Host monthly delivery business reviews as required.
- Provide exceptional customer service by responding promptly to client inquiries and resolving any issues that may arise.
- Collaborate with internal departments to resolve client and system issues related to invoice processing, audit reviews, and cost allocation reviews.
- Review client data reports and develop recommendations to improve cycle times and content.
- Support other team members as needed and be flexible to work outside regular office hours when required.
Qualifications:
- Degree in a relevant field (e.g., logistics, business administration) or equivalent experience.
- Excellent knowledge of Excel, including V-lookups, pivots, macros, and formulas.
- Strong analytical and problem-solving skills, with the ability to work under pressure and handle interruptions.
- Able to manage multiple deliverables across multiple clients, with a continuous improvement mindset.
- Effective communication and leadership skills, with the ability to lead customers to make informed decisions about their service delivery.
What We Offer:
- A dynamic and growing company with opportunities for personal growth and development.
- An international setting with diverse projects and challenges.
- A competitive salary commensurate with the job and the candidate's experience level.
Estimated Salary:$80,000 - $110,000 per year, depending on experience.
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