Equipment Repair Specialist

7 days ago


Brandon, Mississippi, United States Disability Solutions Full time
Company Overview

Metalcraft of Mayville is a leading manufacturer of outdoor power equipment, committed to providing top-notch products and services to our customers. As a Field Service Technician with Disability Solutions, you will be part of a team dedicated to delivering exceptional technical support and training to dealers in the Mississippi area.


Salary

The estimated salary for this position ranges from $7.24 to $7.25 per hour, based on location and experience. We offer competitive pay and benefits to ensure our team members are rewarded for their hard work and dedication.


Job Description

We are seeking a highly skilled Field Service Technician to join our team. In this role, you will be responsible for providing technical support and training to dealers in the Mississippi area. Your primary duties will include:

  • Handling dealer and customer technical support calls, emails, and on-site visits;
  • Managing and prioritizing workloads efficiently;
  • Communicating with Scag Regional Sales Managers regarding service, warranty, and parts concerns;
  • Assisting dealers and end-users with machine troubleshooting and diagnosis;
  • Providing in-field on-site support assistance to dealers when applicable.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communication skills (written, verbal, and presentation);
  • Detailed-orientated and organized, with the ability to multitask on various projects;
  • Self-motivation and the ability to work autonomously;
  • Knowledge of outdoor power equipment, mechanical ability to diagnose machine failures and repair as needed.

Benefits

We offer a range of benefits to support the well-being and career development of our team members. These include:

  • Competitive pay and salary increases;
  • Paid holidays and vacation time;
  • Air-conditioned facility;
  • $2.00/hour shift premium for 2nd & 3rd shift;
  • Advancement opportunities;
  • Free health clinic;
  • On-the-job training;
  • AND MORE


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